1️⃣ Who We Are

Winneroz is a Belgian-based brand offering productivity tools, life planners, and personal development resources.

2️⃣ Data We Collect

We may collect and process the following personal data:

• Identity information: Name, surname, e-mail address, phone number.

• Delivery and billing address details.

• Account details: username, password (encrypted).

• Order history and transaction data.

• Comments, messages, and any content shared via the website.

• Technical data: IP address, browser type, operating system, device information.

• Usage data: pages visited, duration, referring URLs.

• Cookies and tracking technologies (see below).

3️⃣ Comments

When visitors leave comments on the site, we collect the data shown in the comment form, along with:

• Visitor’s IP address.

• Browser user agent string (to help spam detection).

• An anonymized hash from your email may be provided to the Gravatar service.

4️⃣ Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data from images hosted on the site.

5️⃣ Cookies

Winneroz uses cookies for essential site functionalities, analytics, and marketing purposes.

Types of cookies we use:

• Essential cookies (site login, security, preferences)

• Analytics cookies (e.g. Google Analytics)

• Marketing cookies (Facebook Pixel, Meta Ads, Instagram Ads, Google Ads)

When you leave a comment or visit the site:

• You may opt-in to saving your name, email, and website in cookies for your convenience.

• Temporary cookies are set to check your browser’s cookie support.

• Login cookies last 2 days; display options cookies last 1 year.

• If “Remember Me” is selected, your login persists for 2 weeks.

You can modify or withdraw your consent at any time through our Cookie Policy or your browser settings.

6️⃣ Embedded Content from Other Websites

Articles may include embedded content (videos, images, articles, etc.). These third-party sites may collect data, use cookies, and track your interactions if you have an account with them.

Winneroz has no control over the privacy practices of these external services.

7️⃣ How We Use Your Data

We process your data for:

• Managing orders and deliveries.

• Providing account access and customer service.

• Sending transactional and marketing communications (if consented).

• Website security and spam protection.

• Improving our services and user experience.

• Legal and regulatory compliance.

8️⃣ Who We Share Your Data With

We only share your data when strictly necessary:

• Payment processors (Stripe, PayPal, Mollie…)

• Delivery partners (Bpost, DHL…)

• IT and hosting providers.

• Legal or regulatory authorities if legally required.

• No data is sold to third parties.

9️⃣ Data Retention Period

• Comments and metadata: retained indefinitely.

• Registered user data: kept until account deletion.

• Transaction and order data: 10 years (legal accounting requirement in Belgium).

• Newsletter & marketing data: up to 3 years after your last interaction.

🔟 Your Rights

Under the GDPR, you have the right to:

• Access your personal data.

• Rectify inaccurate or incomplete data.

• Request deletion (“right to be forgotten”).

• Restrict processing of your data.

• Object to direct marketing.

• Data portability (receive your personal data in a usable format).

• Withdraw consent at any time (for non-essential processing).